• Can i place custom order?
    We welcome all type of custom order at best price.
  • How safe is it to order online?
    You are 100% safe with us. We don’t stored your financial information like Debit/Credit Card details.
  • What is the accumulated shipping fee for?
    We provide express shipping all over the world at US$3.99 for 7-11 business days delivery to you.
  • How much is the handling fee?
    There are no handling charges.
  • When is my order shipped?
    Your order will be ship within 1 business day after received successful payment.
  • How do you ship my order?
    All your orders are sent via Express Shipping Services. (7-11 Business Days Delivery to You)
  • How long will it take for my order to arrive after i make payment?
    We ship all order via express shipping and it may take upto seven (7) to ten (11) business days to delivered to you.If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.
  • What are the payment method available?
    At the moment, we only accept PayPal payments and Credit/Debit cards via PayPal.
  • How do i make payment using PayPal? How dose it work?
    PayPal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to gemsstopper.com system for your order.It’s fast, easy & secure.
  • Can i pay using PayPal without a PayPal account?
    Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.For more details, click here to see how Paypal works for you.
  • How can i track my order?
    After logging into your account, the status of your checkout history can be found under Order History. For orders via express postage, a tracking number will be given to you after the receipt given from Shipping provider company. like DHL, USPS, India Post, etc.
  • Is drilling services available? And what is the charges for?
    Yes, All drilling services are available at free of charges. We provide drill hole as per your choice like, 0.5mm, 1mm, 3mm etc.
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